TERMS AND CONDITIONS
Last Updated: 9 September 2026
Welcome to the Dr Ruz Hair Transplant website drruzhairtransplant.com. This Website is operated to provide general educational and informational content relating to hair loss, hair restoration, hair transplantation, scalp health, and related medical topics.
By accessing, browsing, or using this Website, you acknowledge that you have read, understood, and agreed to the Terms and Conditions set out below. If you do not agree with these Terms and Conditions, please discontinue your use of the Website.
1. Purpose of This Website
The primary purpose of this Website is knowledge sharing and general health education.
The information published on this Website is intended to help visitors better understand topics such as hair loss, baldness, hair transplantation, hair restoration, scalp conditions, treatment considerations, recovery, and general aspects of medical care.
However, the information provided on this Website is general information only. It is not intended to replace a consultation, physical examination, medical assessment, diagnosis, treatment plan, prescription, or follow-up care provided by a qualified medical practitioner.
Every person is different. Medical conditions, causes of hair loss, treatment suitability, expected outcomes, risks, and recovery can vary considerably from one individual to another. Therefore, information that may be appropriate for one person may not necessarily be appropriate for another.
2. This Website Does Not Replace Medical Consultation
Nothing contained on this Website should be interpreted as a substitute for seeing a doctor.
Reading an article, watching educational material, viewing photographs, reviewing frequently asked questions, or accessing any other information on this Website does not establish a doctor-patient relationship.
If you are experiencing hair loss, sudden hair shedding, scalp problems, changes in your hair or scalp, or any other health concern, you should consult an appropriately qualified doctor for an individual assessment.
A doctor may need to obtain your medical history, examine your scalp and hair, review medications or medical conditions, and, where appropriate, recommend investigations or other assessments before providing medical advice.
Accordingly, no treatment should be started, stopped, changed, or delayed solely on the basis of information obtained from this Website.
3. Individual Medical Assessment
Medical care must be considered on a case-by-case basis.
The presence of a particular symptom does not necessarily mean that a person has a particular disease or condition. Likewise, experiencing hair loss does not automatically mean that a person is suitable for a hair transplant.
Hair loss can have different causes. The appropriate approach may depend on factors including age, pattern and severity of hair loss, family history, scalp condition, general health, medications, previous treatments, donor hair availability, expectations, and other individual circumstances.
For this reason, any decision regarding diagnosis or treatment should be made following appropriate consultation and examination by a qualified doctor.
4. Medical Conditions and Diseases
Information relating to diseases, medical conditions, symptoms, treatments, medications, procedures, or health risks on this Website is provided for educational purposes only.
If you have any disease, medical condition, persistent symptom, or health concern, you should consult a doctor on a case-by-case basis.
Do not assume that information on this Website applies to your particular medical circumstances.
If you have already received medical advice from a doctor, the advice provided directly by your treating doctor should take priority over general educational information found online.
Where necessary, your doctor may recommend further examination, laboratory testing, imaging, referral to another medical specialist, or other appropriate investigations before determining the most suitable course of action.
5. No Diagnosis Through the Website
The Website is not designed to provide individual medical diagnosis.
Any information, questionnaire, educational article, photograph, illustration, video, or other material available through the Website should not be interpreted as confirming that you have, or do not have, a particular medical condition.
Similarly, any discussion of possible causes, symptoms, treatments, procedures, or outcomes is general in nature and should not be considered a personal diagnosis or treatment recommendation.
Only an appropriately qualified healthcare professional who has assessed your individual circumstances can provide medical advice regarding your condition.
6. Hair Transplant Information
Information concerning hair transplantation, hair restoration procedures, techniques, recovery, risks, benefits, expected results, or suitability is provided for general educational purposes.
A hair transplant may not be suitable for everyone.
Suitability for a hair transplant can only be determined after appropriate medical assessment. Depending on the individual case, a doctor may determine that another approach is more appropriate, that additional assessment is required, or that treatment should be postponed.
Likewise, photographs and examples of hair restoration results, where displayed, are provided for educational or illustrative purposes. Individual results can vary and should not be interpreted as a guarantee of a particular outcome.
7. No Guarantee of Results
The Website may discuss potential benefits, expected outcomes, or experiences associated with hair restoration procedures. However, no statement on this Website should be interpreted as a guarantee of a particular medical or cosmetic result.
Medical outcomes vary between individuals.
Factors such as genetics, age, extent of hair loss, hair characteristics, donor supply, healing response, existing medical conditions, lifestyle, adherence to aftercare instructions, and other circumstances may influence outcomes.
Any examples, photographs, testimonials, or descriptions of results should therefore be viewed as illustrative rather than predictive of what another individual will experience.
8. Educational Content May Change
Medical knowledge, clinical practices, technology, procedures, and treatment approaches may change over time.
Although reasonable efforts may be made to provide useful and accurate educational information, no representation is made that every piece of information on the Website will always remain current, complete, or applicable to every individual.
Information may be updated, amended, removed, or replaced without prior notice.
Visitors should not rely solely on older online information when making decisions concerning their health.
9. External Websites and Third-Party Information
The Website may contain references or links to external websites, resources, publications, social media platforms, products, services, or other third-party materials.
These resources may be provided for convenience or educational purposes.
Dr Ruz Hair Transplant does not necessarily control or endorse the content, accuracy, availability, privacy practices, or policies of third-party websites.
Visitors should review the terms, privacy policies, and other applicable conditions of any external website they choose to access.
10. Website Content and Intellectual Property
Unless otherwise stated, the content available on this Website, including text, photographs, graphics, logos, videos, designs, articles, illustrations, and other materials, belongs to or is used with permission by the Website owner.
The content may not be reproduced, copied, republished, distributed, modified, commercially exploited, or otherwise used without appropriate permission, except where permitted by applicable law.
Educational information may be shared where legally permitted, provided that it is not presented as personal medical advice and the original source is appropriately acknowledged.
11. Accuracy of Information
Reasonable efforts may be made to ensure that information published on the Website is clear and useful. However, the Website is provided for general informational purposes and may contain errors, omissions, outdated information, or information that is not applicable to a particular person.
Accordingly, to the extent permitted by applicable law, Dr Ruz Hair Transplant does not guarantee that all Website content is complete, current, error-free, or suitable for every individual circumstance.
If you identify potentially inaccurate or outdated information, you are welcome to contact the Website operator so that it may be reviewed.
12. Appointments and Communications
Any request for an appointment, enquiry, consultation, or contact submitted through the Website does not necessarily mean that an appointment or treatment has been confirmed.
A consultation or treatment appointment may be subject to availability, medical assessment, clinic policies, and other applicable requirements.
Information submitted through an online form should not be used for urgent medical situations.
13. Emergencies
This Website is not an emergency medical service.
If you believe that you or another person is experiencing a medical emergency, seek immediate medical attention from the appropriate emergency medical service or attend the nearest emergency department.
Do not wait for a response through this Website, email, social media, online forms, or other digital communication channels.
14. Privacy and Personal Information
Visitors should avoid submitting unnecessary sensitive personal or medical information through publicly accessible areas of the Website.
Where personal information is collected through the Website, it should be handled in accordance with the Website’s applicable Privacy Policy and relevant Malaysian laws and regulations.
By submitting information through an applicable contact or enquiry form, you acknowledge that the information may be used for the stated purpose of responding to your enquiry, subject to applicable privacy requirements.
15. Limitation of Liability
To the fullest extent permitted by applicable law, Dr Ruz Hair Transplant, its owners, representatives, employees, or associated parties shall not be responsible for any loss, damage, injury, or consequence arising from a visitor’s reliance solely on general information published on this Website.
Nothing in these Terms and Conditions is intended to exclude or limit any liability that cannot legally be excluded or limited under applicable law.
The Website does not replace professional medical assessment, diagnosis, treatment, or follow-up.
16. User Responsibility
Visitors are responsible for using information from this Website appropriately.
You agree not to treat educational content as a substitute for professional medical advice and acknowledge that decisions regarding your health should be made in consultation with an appropriately qualified healthcare professional.
You should provide your doctor with relevant information about your symptoms, medical history, medications, allergies, previous treatments, and other circumstances that may be relevant to your care.
17. Changes to These Terms
These Terms and Conditions may be amended, updated, or revised from time to time.
The updated version will be published on this Website with a revised “Last Updated” date.
Your continued use of the Website after changes have been published constitutes your acceptance of the revised Terms and Conditions, to the extent permitted by applicable law.
18. Governing Law
These Terms and Conditions shall be governed by and interpreted in accordance with the laws applicable in Malaysia, unless otherwise required by applicable law.
Any dispute arising in connection with the Website or these Terms and Conditions shall be subject to the applicable jurisdiction of the Malaysian courts.
19. Important Medical Disclaimer
PLEASE REMEMBER: THIS WEBSITE IS FOR KNOWLEDGE SHARING AND GENERAL HEALTH EDUCATION ONLY.
The information provided by Dr Ruz Hair Transplant is not intended to replace a consultation, physical examination, diagnosis, treatment, prescription, or follow-up with a qualified doctor.
Every patient is different. Hair loss and other medical conditions may have different causes and may require different approaches. Therefore, medical advice, diagnosis, and treatment must be determined on a case-by-case basis following appropriate consultation and examination.
If you have any disease, medical condition, concerning symptom, or health problem, please consult a qualified doctor for appropriate assessment.
Do not diagnose yourself or change, stop, or begin any medication or treatment based solely on information obtained from this Website.
If you are experiencing an emergency or believe that you require urgent medical attention, seek immediate medical care through the appropriate emergency medical service or healthcare facility.
By using this Website, you acknowledge that you understand and accept that its primary purpose is to provide general knowledge and educational information and that it does not replace professional medical consultation, examination, diagnosis, or treatment.
20. Contact
If you have questions regarding these Terms and Conditions or the information provided on this Website, please contact Dr Ruz Hair Transplant through the official contact channels provided on the Website.
Dr Ruz Hair Transplant
Website: drruzhairtransplant.com
Last Updated: 9 September 2026